Terms of service

1. Using Biyra

These terms govern biyra.com and its services. “Biyra” means the business operating this service. By creating an account or using the service you accept these terms; if you use Biyra for an organization, you accept them for that organization. You must be at least 18 and authorized to act for any organization you represent. Protect your account and manage team access. Biyra provides real-estate technology tools, not brokerage, inspection, appraisal or legal advice.

2. Your material and permissions

You must have the rights and permissions needed to upload or import material, have it processed by Biyra and its service providers, and use the results. This includes copyright, privacy, publicity, property-owner, photographer, brokerage and listing-platform requirements. A public URL does not grant reuse rights. Do not bypass access restrictions or submit unlawful material.

3. Content rights

You retain your rights in submitted material. You give Biyra a nonexclusive, worldwide license to store, copy, transform and transmit it through service providers as needed to provide, secure and support your requested services, subject to the Privacy and Data Retention policies. Public marketing use requires separate permission.

To the extent Biyra owns assignable rights in a delivered output, Biyra assigns them to you when its charge is settled. This excludes Biyra’s software, branding and third-party material. Outputs may not be unique, copyrightable or free of third-party rights. Your source licenses still apply.

If you send ideas, suggestions or feedback, Biyra may use them without restriction or payment. Biyra may use aggregated or de-identified usage and performance information that does not identify you or your property media to operate and improve the service.

4. Review before sharing

AI can invent, omit or change property features. Videos are not actual camera footage; edited or staged images are not proof of condition, dimensions or furnishings. Automated checks and successful completion do not certify accuracy or compliance.

Compare every result with the original and verified property information before use. You control publication and must meet advertising, fair-housing, brokerage, platform and disclosure requirements, including access to originals where required, such as labeling virtually staged or digitally altered images under MLS rules or California Business and Professions Code section 10140.8. An AI label does not cure a misleading depiction. Shared workspace members can access projects and use shared credits according to their roles. Anyone holding a public client link can view and download while it is active; recipients may keep copies.

5. Payments and credits

Prices are shown before purchase or generation. Confirming generation authorizes the displayed credit charge: credits are reserved and charged automatically when an eligible result completes, without a second approval. Eligible final failures and cancellations release reserved credits. Automatic retries do not create another customer charge; a requested regeneration or new job may cost more. Credits belong to the workspace selected at purchase. Credit-pack purchases and refunds follow the Credits and Refunds policy and mandatory consumer rights.

Credits are prepaid service units. They have no cash value, cannot be transferred or resold outside their workspace and are not refundable except as stated in the Credits and Refunds policy or required by law. Prices may change for future purchases and generations, but never for a charge you have already confirmed. Prices exclude taxes unless stated. If a payment is reversed or charged back, Biyra may remove the related credits, recover amounts already used and restrict access until the balance is resolved.

6. Availability, files and misuse

Availability, features and processing times may change or be interrupted. Keep independent copies: Biyra is not a permanent archive. Finished videos, Photo Studio images and staged images have a seven-day download window from completion. Qualifying project activity, including uploads, edits and regeneration, can renew that window. Projects expire after seven days without qualifying activity. Download before the expiry shown in the app; see the Data Retention policy.

Do not infringe rights, mislead, discriminate unlawfully, expose private information, evade limits or disrupt systems. Biyra may reject work, restrict sharing or suspend or end access for breaches, abuse, legal requirements or security risks, with notice where reasonably practicable and lawful. Mandatory refund and consumer rights remain.

You may stop using Biyra at any time and can request account deletion in Security settings. Sections on content rights, payments owed, disclaimers, liability limits, third-party claims and these general terms continue after access ends.

7. Disclaimers and liability limits

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIYRA PROVIDES THE SERVICE AND OUTPUTS “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF MERCHANTABILITY, FITNESS, NON-INFRINGEMENT, ACCURACY OR UNINTERRUPTED OPERATION. Biyra does not guarantee a particular visual result, business outcome or third-party availability.

Biyra relies on third-party services, such as sign-in, payment, hosting and AI processing providers, and on listing websites you choose to import from. Their availability, results and terms are outside Biyra’s control, and their own terms apply to your use of them.

To that same extent, Biyra is not liable for indirect, incidental, special, consequential or punitive damages, or lost profits, opportunities, goodwill or data. Biyra’s aggregate liability for claims arising from the service or these terms is limited to the greater of US $100 or the amount you paid Biyra in the twelve months before the event giving rise to the claim.

These limits do not exclude fraud, willful misconduct, gross negligence or any liability, remedy, consumer right or privacy right that cannot legally be excluded or limited.

8. Third-party claims

To the extent lawful, you will indemnify Biyra for third-party claims and reasonable damages, costs and legal fees caused by your breach, unauthorized material, unlawful instructions or unlawful publication. This does not cover Biyra’s own wrongful conduct or nonwaivable duties. Biyra will give notice and reasonable cooperation. Neither party may settle a claim imposing obligations on the other without consent, not unreasonably withheld.

9. Law, updates and contact

California law applies, subject to mandatory protections where you live. Disputes may be heard by courts with lawful jurisdiction in California, subject to nonwaivable venue rights. These terms do not require arbitration or waive small-claims access.

To the extent the law allows, any claim arising from the service or these terms must be brought within one year after it arises. Neither party is responsible for delays or failures caused by events beyond its reasonable control. You may not transfer these terms without Biyra’s consent; Biyra may transfer them in a merger, acquisition or sale of the business with notice. You agree to receive notices electronically, including by email and in the app. A failure to enforce a provision is not a waiver. These terms and the policies they reference are the entire agreement about the service.

The Acceptable Use, Credits and Refunds, Copyright, AI and Property Accuracy, and Fair Housing policies explain related requirements. Biyra will notify you of material changes before they apply and seek renewed agreement where required; changes do not remove accrued rights retroactively. If a provision is unenforceable, the rest remains effective where lawful. Contact support@biyra.com with questions or concerns.